To ensure satisfaction with your Carmen courses, it is essential that you use a fully supported browser and meet other basic system requirements. Browser add-ins and toolbars can also affect Carmen functionality.
If you are using a browser other than what is listed below, you may discover problems that can neither be confirmed nor supported by the help desk. If you encounter problems with an unsupported browser, your best option is to move to a fully supported browser. If you are using a supported browser, you may also need to disable add-ins and toolbars.
| System | Supported | Recommended |
| Windows | Internet Explorer 9.0 Firefox (newest) Chrome (newest) Note: Drag & Drop functionaity is browser dependent. |
Internet Explorer 9.0 Firefox (newest) Chrome (newest)
|
| Mac OS X | Safari 5.1 Firefox (newest) Chrome (newest) |
Safari 5.1 Firefox (newest)
|
| Mobile Web |
|
|
| Component | Required | Recommended |
| Operating System |
|
Windows 7 Mac OS X v10.7 (Lion) |
| Video Resolution | SVGA monitor 1024x600 (minimum) |
1024x768 or greater |
| Internet Speed | 56K modem (minimum) |
56K, DSL, or cable modem |
| Sun Java Runtime Environment | Version 1.6.x (required to run Equation Editor) Visit www.java.com and click on Do I have Java to check your version. |
|
| Java Script | Enabled |
Enabled |
| Cookies | Enabled |
Enabled |
The requirements on this page refer to Desire2Learn 10.1, reflecting the Carmen system after May 5, 2013.